Get in Touch
We're here to help you make trash simple. Questions, feedback, or just want to say hello? Reach out to us!
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Our Location
View on MapSmart Home Products Limited
153 Mortimer Street, Herne Bay,
CT6 5HA., United Kingdom -
Business Hours
Monday - Friday: 8:30 am - 6.00 pm
Saturday: 9:00 am - 1.00 pm
Sunday: Closed -
Contact US
1. Contact us: 03332 205 471
2. Email ID: Sales@autobin.co.uk
Frequently Asked Questions
Find answers to our most commonly asked questions. If you can't find what you're looking for, please contact us.
How can I reach Autobin urgently?
For immediate assistance, Autobin offers several premium contact channels:
Our dedicated customer care specialists are available to assist you through multiple convenient options:
Telephone Support:
Call our priority customer service line at +44 (0) 03332205 471, available Monday through Friday from 8:00 to 18:00 GMT.
For urgent weekend enquiries, our limited support team is available on Saturdays
from 9:00 to 14:00 GMT.
• Email Correspondence: Send your detailed enquiry to Sales@autobin.co.uk for a response within 4 business hours. For truly urgent matters, please use the subject line “URGENT” to receive expedited attention from our team.
• WhatsApp Assistance: Connect with us via WhatsApp at +44 (0) 7700 900123 for convenient text-based sup
port with the option to share images or videos of your Autobin product if you’re experiencing technical difficulties.
Our WhatsApp support is available during standard business hours with enhanced response times.
At Autobin, we understand that questions about your premium sensor bin may arise at any time, which is why we’ve developed these multiple support channels to ensure your experience remains seamless and satisfying.
What options are available for purchasing Autobin products in bulk?
Autobin offers bespoke bulk purchasing solutions with exclusive benefits:
Our premium sensor bins are the perfect choice for discerning businesses, luxury property developments, and
design-conscious households requiring multiple units. When you choose to purchase Autobin products in bulk, you’ll enjoy:
• Tiered Pricing Structure: Receive progressive discounts starting at orders of 5+ units, with our most advantageous pricing available for orders exceeding 25 units.
• Bespoke Colour Options: Bulk orders of 15+ units qualify for our exclusive customisation service, allowing you
to select specific colours that complement your space or align with your brand identity.
• Priority Delivery Scheduling: Coordinate precise delivery timing to suit your project timeline or business opening.
• Extended Warranty Coverage: Bulk purchases include enhanced warranty options beyond our standard 2-year guarantee.
• Dedicated Account Manager: Orders exceeding 10 units will be assigned a personal account manager to
oversee your experience from selection through to installation.
To discuss your specific requirements and receive a tailored quotation, please contact our Commercial Solutions
team at sales@autobin.co.uk or call +44 (0) 20 7946 0855. We pride ourselves on creating bespoke packages
that perfectly address the unique needs of each client.
How can I become an Autobin reseller or join the affiliate programme?
Partner with Britain’s premier sensor bin brand through our exclusive reseller and affiliate opportunities:
Autobin selectively collaborates with distinguished partners who share our commitment to exceptional quality and
customer experience. We offer two primary partnership pathways:
Authorised Reseller Programme Our carefully curated network of resellers represents the Autobin brand in select markets.
As an Authorised Autobin Reseller, you’ll benefit from:
• Competitive Wholesale Pricing: Access to preferential pricing structures that ensure healthy profit margins.
• Marketing Support: Receive professionally designed digital and print marketing materials, product photography, and copy that communicates the Autobin value proposition.
• Product Training: Comprehensive training for your sales team on Autobin’s innovative features and benefits.
• Exclusive Territory Options: Potential for geographic exclusivity based on your market position and commit
ment.
• New Product Priority: Be among the first to offer Autobin’s latest innovations to your customers.
To be considered for our Reseller Programmed, please submit your business credentials, current retail portfolio, and market strategy to partnerships@autobin.co.uk.
Affiliate & Referral Programme Perfect for interior designers, home organisation experts, cleaning professionals, and influential voices in home décor:
• Generous Commission Structure: Earn 12-15% commission on each sale generated through your unique
referral link.
Seamless Tracking: Our sophisticated tracking system ensures you receive credit for every referral, with a 60
day attribution window.
Quarterly Bonuses: Unlock additional rewards when exceeding quarterly referral targets.
Early Access: Preview and promote new Autobin products before general release.
Personalised Affiliate Dashboard: Monitor your performance and commissions in real-time through our
intuitive portal.
To apply for our Affiliate Programme, please complete our application form at autobin.co.uk/affiliate-application or
contact our Partnerships Team at affiliates@autobin.co.uk.
Autobin partnerships are built on mutual success and a shared appreciation for premium home solutions that enhance everyday living